TERMS AND CONDITIONS

Welcome to our website. These Terms and Conditions govern your access to and use of this website and your purchase of cannabis products, cannabis accessories, and related products through our online store.

By accessing this website, creating an account, placing an order, or purchasing products through our website, you agree to these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use this website or place an order.

1. AGE REQUIREMENT

You must meet the minimum legal age and eligibility requirements under California law to purchase cannabis products.

For adult-use cannabis purchases, you must be 21 years of age or older.

Qualified medical cannabis patients who meet California’s applicable medical cannabis requirements may purchase cannabis at the applicable legal age.

We are required to verify your age and identity before completing a cannabis sale. Acceptable identification includes qualifying government-issued identification, such as a driver’s license, identification card, military identification, or passport.

By placing an order, you confirm that:

  • You meet the applicable legal age requirement.
  • The information you provide is accurate.
  • You are legally eligible to purchase the products ordered.
  • You will provide valid identification when required.
  • You will not purchase cannabis on behalf of a person who is not legally permitted to possess or purchase cannabis.

We reserve the right to refuse or cancel an order if age or identity verification fails.

You agree to use this website only for lawful purposes.

You must not:

  • Use the website to purchase products for an unlawful purpose.
  • Attempt to purchase cannabis if you are under the legal age.
  • Provide false, misleading, or fraudulent information.
  • Use another person’s identity or identification.
  • Attempt to bypass age verification.
  • Attempt to interfere with website security.
  • Attempt to gain unauthorized access to accounts or systems.
  • Use automated methods to interfere with website operation.
  • Resell cannabis products purchased through our website where prohibited by law.
  • Use the website in violation of applicable federal, state, or local law.

3. CANNABIS PRODUCTS

Cannabis products sold through our website are intended for customers who are legally permitted to purchase and possess cannabis under applicable California law.

Cannabis products are regulated products. Product availability, quantities, purchase limits, and eligibility requirements may vary according to applicable law and regulations.

Cannabis retailers are permitted to sell cannabis goods that satisfy applicable testing and quality requirements.

Product descriptions, images, potency information, ingredients, serving information, and other product information are provided for informational purposes.

You should review the product label and packaging before consuming a product.

4. HEALTH AND CONSUMPTION DISCLAIMER

Cannabis affects individuals differently.

You are responsible for determining whether cannabis use is appropriate for you.

Do not use cannabis if doing so would violate a law, medical restriction, employment requirement, court order, probation requirement, or other legal obligation applicable to you.

Do not operate a motor vehicle, boat, aircraft, or machinery while impaired by cannabis.

Do not combine cannabis with alcohol, prescription medication, recreational drugs, or other substances unless advised by an appropriate healthcare professional.

If you experience an adverse reaction or medical emergency after using a cannabis product, seek appropriate medical assistance.

We do not provide medical advice through this website.

Nothing on this website creates a doctor-patient relationship or constitutes medical advice, diagnosis, or treatment.

5. PRODUCT AVAILABILITY

Products displayed on the website are subject to availability.

We reserve the right to:

  • Limit quantities.
  • Restrict purchases.
  • Remove products from the website.
  • Correct product descriptions or pricing errors.
  • Refuse an order.
  • Cancel an order.
  • Limit sales based on applicable legal purchase limits.

We will provide appropriate notice when an order is cancelled or materially changed.

6. ORDERS

Submitting an order through the website constitutes a request to purchase products.

An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to review an order before accepting and fulfilling it.

An order may be rejected or cancelled because of:

  • Failed age verification.
  • Failed identity verification.
  • Invalid identification.
  • Product availability.
  • Incorrect pricing.
  • Payment failure.
  • Delivery restrictions.
  • Legal purchase limits.
  • Geographic restrictions.
  • Suspected fraud.
  • Suspected unlawful activity.
  • Violation of these Terms and Conditions.

If we cancel an order after payment has been processed, any applicable refund will be handled according to our refund and payment policies and applicable law.

7. PRICING

Prices displayed on the website are subject to change.

Applicable taxes and other legally required charges may be added during checkout.

The final amount payable will be displayed before you complete your purchase, where technically and legally required.

We make reasonable efforts to display accurate prices. If a pricing error occurs, we reserve the right to correct the error and cancel an affected order.

8. PAYMENT

You agree to provide accurate and complete payment information.

Payment transactions may be processed through third-party payment providers.

We do not guarantee that every payment method will remain available at all times.

An order will not be fulfilled until the required payment has been successfully authorized or otherwise completed.

If your payment is declined, reversed, disputed, or otherwise fails, we may cancel or suspend the related order.

9. DELIVERY

Where delivery is offered, delivery is available only to locations permitted under applicable California law and local regulations.

Delivery availability depends on the customer’s location, applicable local rules, operating hours, product availability, and other legal requirements.

Cannabis deliveries must comply with applicable California cannabis regulations.

Before completing delivery, the delivery employee must verify the customer’s identity and age and confirm compliance with applicable requirements.

A delivery will not be completed if:

  • The customer cannot provide valid identification.
  • The customer does not satisfy the applicable age requirement.
  • The identification does not match the customer.
  • The delivery location is not permitted.
  • The customer appears unable to legally receive the order.
  • Applicable purchase limits would be exceeded.
  • Other legal or safety requirements prevent completion.

Delivery employees may refuse delivery when required by law or company policy.

10. DELIVERY HOURS

Cannabis retailers in California generally operate within the hours established by applicable cannabis regulations, and local governments may impose stricter requirements.

Delivery times displayed on the website are estimates unless expressly stated otherwise.

Traffic, weather, order volume, verification requirements, product availability, security concerns, or other circumstances may affect delivery times.

A delivery estimate does not constitute a guarantee of delivery at a specific time.

11. DELIVERY VERIFICATION

You agree to be present at the delivery location when required.

You must provide valid identification when requested.

The name and identifying information associated with the order must satisfy applicable verification requirements.

We reserve the right to refuse delivery where identification or eligibility requirements are not satisfied.

12. PICKUP ORDERS

Where in-store pickup is available, you must provide valid identification and satisfy applicable age and eligibility requirements before receiving cannabis products.

An order does not create a right to receive cannabis if you fail the required verification process.

13. RETURNS AND REFUNDS

Because cannabis products are regulated goods, returns and refunds are subject to applicable California cannabis requirements and our applicable refund policy.

We do not accept returns solely because you changed your mind after receiving or accepting a cannabis product where applicable law prohibits such returns.

If you receive:

  • The wrong product.
  • A damaged product.
  • A defective product.
  • An incorrect quantity.
  • A product with an apparent packaging problem.

Contact customer service as soon as reasonably possible.

We may request photographs, order information, or other information necessary to investigate the issue.

Where appropriate and legally permitted, we may provide a replacement, refund, credit, or other resolution.

14. DAMAGED OR TAMPERED PRODUCTS

Do not consume a product if the packaging appears damaged, opened, tampered with, contaminated, or otherwise unsafe.

Contact us promptly regarding the issue.

We may request information necessary to investigate product-quality concerns and comply with applicable regulatory requirements.

15. PRODUCT RECALLS

If a product is subject to a recall or regulatory safety notice, we may contact affected customers using available contact information.

You agree to follow applicable recall instructions.

Cannabis products are subject to California regulatory requirements concerning testing, labeling, packaging, and safety.

16. CANNABIS PURCHASE LIMITS

You agree not to purchase quantities exceeding applicable legal limits.

Orders may be adjusted, rejected, or cancelled if a transaction would exceed an applicable legal purchase limit.

California establishes purchase limits for adult-use and medicinal cannabis, with different rules applying depending on the customer’s eligibility.

17. ACCOUNT REGISTRATION

If you create an account, you are responsible for:

  • Providing accurate information.
  • Maintaining the confidentiality of your login credentials.
  • Keeping your account information current.
  • Preventing unauthorized access to your account.

You must notify us if you believe someone has accessed your account without authorization.

We reserve the right to suspend or terminate accounts involved in suspected fraud, unlawful activity, abuse, or violations of these Terms.

18. WEBSITE CONTENT

We make reasonable efforts to maintain accurate website content.

We do not guarantee that:

  • Product information will always be error-free.
  • The website will always be available.
  • Product inventory information will always be current.
  • Website content will always be complete.
  • Errors will always be corrected immediately.

We reserve the right to modify, update, suspend, or discontinue portions of the website.

19. INTELLECTUAL PROPERTY

The website and its contents, including text, graphics, logos, photographs, designs, software, product displays, and other materials, are protected by applicable intellectual property laws.

You may access and use website content for personal, lawful purposes related to using our services.

You may not reproduce, distribute, modify, copy, sell, publish, or commercially exploit website content without authorization.

20. THIRD-PARTY SERVICES

Our website may integrate with third-party services, including payment processors, identity verification providers, delivery services, analytics providers, hosting providers, and other technology providers.

Third-party services may operate under separate terms and privacy policies.

We are not responsible for the independent practices, availability, or policies of third-party services.

21. ELECTRONIC COMMUNICATIONS

When you create an account, place an order, or communicate with us electronically, you consent to receiving electronic communications relating to your account, orders, transactions, security, and services.

Transactional communications may include:

  • Order confirmations.
  • Order status updates.
  • Delivery notifications.
  • Account notifications.
  • Verification requests.
  • Security notifications.
  • Customer service communications.

Marketing communications will be handled according to applicable law and your applicable communication preferences.

22. MARKETING AND AGE-RESTRICTED COMMUNICATIONS

Cannabis advertising and marketing must comply with applicable California requirements.

We do not knowingly market cannabis products to individuals who are under the applicable legal age.

California rules restrict cannabis advertising and marketing directed toward individuals under 21 and impose requirements concerning audience composition and age affirmation for certain communications.

23. PROHIBITED USE BY MINORS

This website is intended for individuals legally eligible to purchase cannabis.

We do not knowingly permit minors to purchase cannabis products.

Attempting to bypass age verification, provide false information, or use another person’s identification is prohibited.

24. FEDERAL LAW

Cannabis remains subject to federal restrictions.

You are responsible for understanding the laws applicable to your possession, transportation, use, or other handling of cannabis.

You must not use our website to arrange activity prohibited by applicable law.

25. LOCAL LAWS

California cities and counties may impose additional cannabis requirements and restrictions.

Product availability, delivery availability, operating hours, and other services may therefore differ depending on location.

26. NO UNLAWFUL RESALE

Products purchased through our website are intended for lawful personal use unless otherwise authorized by applicable law.

You must not resell, distribute, transfer, or otherwise commercially distribute cannabis products without the required authorization and licensing.

27. FRAUD AND ABUSE

We reserve the right to investigate transactions that appear fraudulent, unauthorized, abusive, or unlawful.

We may suspend accounts, cancel orders, refuse transactions, or take other appropriate action where permitted by law.

We may cooperate with law enforcement and regulatory authorities when legally required.

28. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase or use of products.

Nothing in these Terms limits liability where applicable law prohibits such limitation.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.

29. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the website and its services are provided on an “as available” basis.

We do not guarantee uninterrupted website access or that the website will be free from errors, defects, malware, or security vulnerabilities.

Product-specific warranties, where applicable, are governed by the terms accompanying the applicable product.

30. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, costs, and expenses arising from your unlawful use of the website, violation of these Terms, fraud, misuse of your account, or violation of another person’s rights.

Nothing in this section requires you to indemnify us for conduct where such indemnification is prohibited by law.

31. DISPUTES

Before filing a formal legal claim, you agree to contact us and provide a reasonable opportunity to investigate and attempt to resolve the dispute.

This requirement does not prevent you from exercising rights that cannot legally be waived or from contacting a government or regulatory agency when permitted by law.

32. GOVERNING LAW

These Terms are governed by the laws of the State of California, except where federal or other applicable law requires otherwise.

Any dispute will be handled in a court or other forum with appropriate jurisdiction under applicable law.

Nothing in these Terms prevents a consumer from exercising rights provided by applicable California consumer-protection laws.

33. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

34. CHANGES TO THESE TERMS

We may update these Terms from time to time.

When changes are made, we will update the “Last Updated” date.

Your continued use of the website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.

35. ENTIRE AGREEMENT

These Terms, together with any policies or notices expressly incorporated into these Terms, constitute the agreement governing your use of the website and purchase of products through the online store.

If a separate written agreement applies to a particular service or transaction, the terms of that agreement will govern to the extent of any conflict.

36. CUSTOMER RESPONSIBILITY

By using this website, you acknowledge that you are responsible for:

  • Providing accurate information.
  • Meeting applicable age and eligibility requirements.
  • Providing valid identification when required.
  • Following applicable cannabis laws.
  • Using cannabis products responsibly.
  • Following product labels and warnings.
  • Following applicable possession, transportation, and consumption laws.
  • Keeping your account information secure.
  • Reviewing your order before completing checkout.

37. REGULATORY COMPLIANCE

We operate our cannabis retail activities in accordance with applicable California cannabis laws and regulations.

California requires cannabis retailers to hold the appropriate retail authorization. California recognizes storefront retail and non-storefront delivery retail license types.

Online cannabis retailers must also comply with applicable consumer-information and regulatory requirements. California requires licensed retailers to display the state-required SB 540 consumer brochure online at the time of an online purchase and provide the brochure to new consumers.

38. CONTACT

For questions concerning these Terms and Conditions, please contact us through the customer service contact information provided on this website.